How To Repair The Infidel Knife

AT BENCHMADE WE ARE COMMITTED TO BUILDING THE HIGHEST-QUALITY KNIVES THROUGH Earth-CLASS MANUFACTURING, CONSTANT INNOVATION, AND UNSURPASSED QUALITY. THANK OU FOR CHOOSING BENCHMADE. It'S YOURS, FOR LIFE.

Jon deAsis

PRESIDENT & CEO

WARRANTY
Procedure

Fill Out The Warranty Service and Counterfeit Goods Understanding Forms

Preferred Method:

1. If yous already have a Benchmade user account, please click the post-obit link to start your Warranty Service Club:

Warranty Service Form.

If yous do not have a Benchmade user account, create one hither, and then fill up out the Warranty Service Order Form:

Warranty Service Class.

Other Option:

2. If you lot do non wish to create an account, please print the following forms to send with your Benchmade knife(due south):

Warranty Service Class PDF
Counterfeit Appurtenances Agreement Grade PDF
Automatic Opening Knife Understanding PDF - delight encounter the "Automated Knife Discover" tab for details.

To ensure the fastest processing speed, please employ the preferred method (#1 above). Knives submitted with the handwritten forms may be field of study to delays.

Please transport the knife in secure packaging to Benchmade at the accost provided beneath. Customers are responsible for aircraft the knife to Benchmade, we in turn will service and be responsible for the shipping dorsum to the client. Be certain to include the Order Confirmation or the Warranty Service Form for each knife. Please employ a box, Non a padded envelope every bit they are non sturdy enough for our knives.

Delight practise not include whatever sentimental packaging, such equally the original box, as it may be discarded during the repair process.

Attn: Product Services

300 Beavercreek Rd

Oregon Metropolis, OR 97045

Questions can be directed to 833.557.2526, or you can contact us via our live conversation at benchmade.com

Current Turn-Around Time

ADDITIONAL
SERVICES

Benchmade products originally purchased through our Custom Knife Architect are eligible for blade, handle, or hardware replacements. Options are limited to the alternate materials, bract shapes, and colors available for that particular model in our custom itemize. Please see our pricing guide for all available options and prices.

Pending material availability, standard production knives are eligible for a bract, handle, and hardware replacements upon request. However, these requests cannot result in a custom, limited, or exclusive knife configuration. If the desired changes result in a knife that is or was available for purchase without violating custom, express, or sectional configurations, we will happily accommodate the request.

If you would like to personalize your knife with Custom Lasermarking, please include your asking on the Warranty Service Form. Alternatively, you may print and send the Custom Lasermarking Form, forth with your Benchmade knife, to have a custom lasermark added to it. If sending multiple knives, delight include a course for each knife.:

Custom Lasermarking Form

The goal of our Benchmade Warranty Service squad is to service knives in alignment with original mill standards. We are unable to accommodate whatsoever request that causes the knife to deviate from its intended purpose. Any knives nosotros receive that have been modified volition be returned in their original factory configuration.

For Bali-Songs, we are able to bandy the latch and safe handles upon customer asking. If the latch has been removed, we volition return the knife without replacing the latch, unless specifically requested past the owner.

Blade replacements are executable while supplies last. Please contact our Customer Service team for electric current data regarding the availability and pricing of specific blade options.

Upon request, we will return the original bract with the purchase of a replacement.
If a blade is replaced complimentary of accuse under warranty, the original blade volition not exist returned.
Awaiting availability, we will supersede and remark Limited Edition blades upon request. In the event that a Express Edition blade is replaced, the original volition not exist returned.
Showtime Product blades tin be replaced and returned, but the pocketknife will no longer carry any beginning production designation on the new blade.

We are able to perform service on knives with aftermarket parts, only we ask that you read, sign, and attach theAftermarket Parts Liability Waiver prior to sending a modified knife to u.s.. If at any bespeak throughout the process a knife is deemed unsafe to repair or acuminate, it will be returned to the owner as is. As a standard policy, nosotros will not acuminate aftermarket blades or perform the installation of whatever aftermarket parts.

Benchmade knives should be hand washed only. Dishwashers operate at high temperatures with detergents that may incorporate abrasives or chemicals that can tedious and damage your knife. Delight hand launder with dish soap nether warm h2o and dry immediately. Coated blades and handles may appear dull later on washing. To return to the original terminate, apply a modest amount of food grade oil to a soft cloth and gently rub onto blade and handle. Let dry before adjacent use.

For full Limited Liability Warranty information, click here.

GET Straight
SUPPORT

HOURS OF Functioning

MONDAY-Friday

9:00AM-5:00PM PST

BENCHMADE FACTORY LOCATION

300 BEAVERCREEK Route OREGON CITY, OR 97045

phone-icone Benchmade Manufactory Retail Store: 503-496-1853

STAY SHARP WITH
LIFESHARP

WHEN Yous Purchase BENCHMADE, YOU BUY FOR LIFE. THAT'Southward WHY We Volition RE-SHARPEN YOUR BENCHMADE BACK TO A FACTORY Edge ANYTIME YOU Need. LIFESHARP SERVICE IS Dissimilar FROM A WARRANTY Claim AND REQUIRES A Divide PROCESS . TO Send YOUR Knife IN FOR A FREE SHARPENING, CLICK BELOW.